Jeff Bezos created Amazon, a multinational technology firm, in 1994. It began as an online bookshop and has now evolved to include e-commerce, cloud computing, digital streaming, artificial intelligence, and logistics. Amazon is one of the world’s largest and most prominent corporations, known for its customer-centric attitude, innovation, and unwavering commitment to growth.
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Are you passionate about technology and eager to work with one of the world’s leading cloud computing platforms? Amazon Web Services (AWS) is looking for talented individuals to join their team as AWS Support Engineers. Whether you’re a fresh graduate or an experienced professional, Amazon offers a dynamic and innovative environment to grow your career. Apply now to become a part of this extraordinary journey!
Amazon Hiring for AWS Support Engineer
Role: AWS Support Engineer
Job Location: Hyderabad, India
Job Responsibilities:
- Offering AWS clients phone, chat, or email technical help.
- Identifying and fixing problems with AWS services, such as EC2, S3, RDS, and others.
- Examining, diagnosing, and elevating complicated technical issues as needed.
- Working together to resolve customer concerns with AWS service teams and internal teams.
- Keeping clean and simple records of client interactions and solutions.
- Maintaining a high level of technical proficiency and familiarity with AWS services.
- Taking part in on-call shifts in order to offer clients round-the-clock assistance.
- Contributing to articles in the knowledge base and other resources for assistance so that users may self-serve.
- Giving AWS service teams input in order to enhance the user experience.
- Upholding Amazon’s core principles of customer-centricity and providing outstanding customer service consistently.
Skills Required:
- Solid knowledge of AWS cloud services, such as RDS, EC2, S3, and others.
- Competence in identifying and fixing technical problems with AWS services.
- Outstanding verbal and writing communication abilities for working with internal teams and customers.
- Ability to prioritise work efficiently in a fast-paced setting and perform well under duress.
- Analytical and problem-solving abilities to identify and fix intricate technical problems.
- Working knowledge of both Windows and Linux.
- Understanding of networking principles, including DNS, VPN, and TCP/IP.
- Familiarity with programming languages such as Bash, PowerShell, or Python.
How to Apply
Ready to take the next step in your career? Applying is easy! Visit the Amazon Careers page and search for “AWS Support Engineer.” Follow the instructions to submit your application, including your resume and cover letter.
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Don’t miss this opportunity to join a global leader in cloud computing and take your career to new heights. Apply now to become an AWS Support Engineer at Amazon!