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Are you looking to kickstart your career with a global leader in e-commerce? Or perhaps you’re an experienced professional seeking a new challenge? Look no further! Amazon is currently hiring Virtual Customer Service Associates, offering exciting opportunities for both freshers and experienced individuals. Read on to find out more about this fantastic opportunity and how you can apply.
Amazon Hiring for Virtual Customer Service Associate
Job ID: 240113906
Role: Virtual Customer Service Associate
Job Location: WFH, India
Job Responsibilities:
All the job responsibilities for this job position of Associate Systems Engineer at IBM Fresher Recruitment 2024 are given below
- Provide customer support via phone, chat, and email.
- Resolve customer inquiries and issues.
- Demonstrate product knowledge.
- Assist with technical problems.
- Document interactions accurately.
- Maintain service quality standards.
- Collaborate with team members.
- Stay updated with training.
- Handle multiple tasks efficiently.
- Adapt to changes effectively.
Skills Required:
- Proficient in MS Office.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
- Ability to communicate correctly and clearly with all customers.
- Ability to use a desktop computer system.
- Excellent communication skills (written and verbal).
- Hard-working, articulate, and detail-oriented.
- Friendly and customer-focused in every situation.
- Ability to learn quickly and embrace change.
- Comfortable multi-tasking in a high-energy environment.
- Minimum age: 18 years old.
- Have the right to work in India.
- The availability to work varying shifts from Monday to Sunday within the operating hours of 12 am to 12 pm.
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required).
How to Apply
Applying for the Virtual Customer Service Associate role at Amazon is simple and straightforward. Head to the official Amazon jobs website to find the Virtual Customer Service Associate job listing.
For more details and to Apply click here
If you don’t already have an account, you’ll need to create one to submit your application. Upload your updated resume highlighting your relevant skills and experience.