American Express is a globally recognized leader in financial services, providing innovative payment, travel, and expense management solutions for individuals and businesses around the world. With a rich history dating back more than 170 years, American Express is committed to delivering superior service, building lasting relationships, and driving innovation to meet the evolving needs of our customers.
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Are you passionate about delivering exceptional customer service and solving complex problems? Do you thrive in a fast-paced environment where every day presents new challenges and opportunities to learn? If so, American Express wants you to join our dynamic team as a Customer Service Analyst!
American Express Hiring for Customer Service Analyst
Job ID: 24004096
Position: Customer Service Analyst
Job Location: Gurgaon, Haryana, India
Job Description:
Amex Savings is proud to make available a set of on-line deposit products provided by American Express National Bank. In support of these products, we are hiring an Operations Team Care Professional to provide support and handle the life of a Amex Savings and/or CD account from application to closing.
Minimum Qualifications
- Customer First focus = Easy, Recognize Solve
- Customer service experience with exceptional listening and relationship building skills
- Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office Products
- Strong written and verbal communication
- Attention to detail with ability to quickly identify problems and suggest sound resolutions
- Ability to use good judgment in decision making
Preferred Qualifications
- Resilient with the desire to continually improve personal performance, customer satisfaction and business brand
- Strong time management skills and the ability to work under pressure with limited supervision
- Ability to effectively manage change and remain calm in stressful situations
- Have a mindset of innovation with a mindset of streamlining internal process for greater speed and agility.
How to Apply:
If you’re ready to embark on a rewarding career journey with American Express, we invite you to apply for our Customer Service Analyst positions today! Whether you’re a recent graduate or an experienced professional looking for a new challenge, we welcome candidates from all backgrounds to join our team and make a difference.
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To apply, visit our careers page and search for Customer Service Analyst positions in your area. Don’t miss this opportunity to join a company that values your talents and rewards your contributions. Apply now and start your journey with American Express today!