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Cognizant is a global leader in business and technology services, dedicated to helping clients transform their businesses, harness the power of digital technology, and thrive in the digital economy. With over two decades of experience, we have built a reputation for delivering high-quality solutions that drive business value and empower our clients to stay ahead in today’s fast-paced world.
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Are you ready to embark on a journey towards a fulfilling career in the ever-evolving realm of technology and business services? Look no further, because Cognizant is offering an exciting opportunity for both fresher and experienced individuals to join our team as Process Executives. With a commitment to innovation, excellence, and professional growth, Cognizant is the perfect platform for you to launch or advance your career.
Cognizant Hiring for Process Executive
Job ID: 00058137051
Job Title: Process Executive
Job Change: Chennai, India
Required Qualification:
Bachelor’s degree or equivalent experience (should have completed at least 2 years).
Job Responsibility:
- Connect with the customer through various channels, including chat support.
- Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames as agreed upon with the client, in a manner that is understandable by the end user/ customer.
- Create, verify and upload stock keeping units into the ERP.
- Project / Process.
- Meet process SLAs / metrics – productivity and quality targets within the established timelines.
- Ensure process guidelines are followed and met as documented.
- Adhere to security practices set by organization.
- Coordinates with vendors assigned to resolve Events.
- Manage the lifecycle of Events & communicate with Clients regarding the Events, regardless of whether the actions in response to such Events are performed by the applicable Process owner(s) of the IT Service Desk or other Processes.
Required Skills:
- MS Excel
- MS Word
How to Apply
To apply for the position of Process Executive at Cognizant, please visit our careers portal and submit your application online.
For more details to Apply click here
We look forward to welcoming you to our team and helping you unleash your full potential!