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Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working.
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Infosys Recruitment
Are you ready to embark on an exciting career journey with one of the world’s leading professional services firms? Look no further! Genpact is currently seeking passionate individuals to join our dynamic team as Process Associates. Whether you’re a fresher looking to kick-start your career or an experienced professional seeking new opportunities, we welcome you to apply now and become a part of our vibrant community.
Genpact Hiring for Process Associate
Role: Process Associate
Job Location: Hyderabad, India
Job Responsibilities:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
Required Skills
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
How to Apply:
If you’re ready to take the next step in your career journey, we invite you to apply for the Process Associate position at Genpact.
For more details and to Apply click here
Visit our careers page here to view current openings and submit your application online. Don’t miss out on this exciting opportunity to join a global leader in professional services and make a meaningful impact!