Amazon Job Opportunity 2024

About Amazon

Amazon is the largest online marketplace for everything that you want, like clothes, electronics, home appliances, and groceries.

Post Name

Virtual Customer Support Associate

Experience

Freshers (0-5+) Years

Qualification

Candidate who have completed bachelor’s degree can apply for this job position

Skills

– Communication: Clear and effective communication skills. – Problem-Solving: Ability to find solutions to customer issues. – Empathy: Understanding and patient with customers.

Skills

– Multitasking: Capable of handling multiple tasks at once. – Technical Skills: Proficiency with computers and online tools. – Customer Service Experience: Background in customer support.

Job Responsibilities

– Provide timely and accurate customer support via phone, email, or chat – Resolve customer inquiries and issues related to Amazon products and services

– Assist customers with order tracking, returns, refunds, and product information – Handle customer complaints and escalate to appropriate teams as needed

Job Responsibilities

– Maintain a high level of customer satisfaction through professional communication – Follow internal processes and adhere to company policies and guidelines

Job Responsibilities

– Document customer interactions and feedback for quality assurance and improvement – Collaborate with team members and other departments to address complex customer issues

Job Responsibilities

Salary

Upto ₹6 LPA

Selection Process

- Online Application - Resume Screening - Online Assessment - Phone Screening - Technical Interview - Offer - Background Check - Onboarding

Location

Jaipur, India

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How To Apply

The purpose of this role is to analyse, identify, rectify &recommend specific improvement measures that help in the securityposture of the organization by protecting the sensitive information

1. Tap On Apply Here 2. Log in or register. 3. Fill out and submit the form. 4. Verify details.