Genpact Job Opportunity 2024

About Genpact

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Post Name

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Experience

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Qualification

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Skills

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Job Responsibilities

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Job Responsibilities

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Salary

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Selection Process

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Location

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How To Apply

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Genpact Job Opportunity 2024

About Genpact

Genpact is a worldwide professional services organization that offers a variety of services including finance and accounting, procurement, analytics, digital solutions, and customer support.

Post Name

Process Associate

Experience

Fresher(0+4) Years

Qualification

-Graduation with Diploma -CS, IT or any related course

Skills

– Effective probing skills and analyzing / understanding skills – Problem solving skills with customer centric approach – Must be able to work on a flexible schedule (including weekend shift work)

Job Responsibilities

– Provide resolution to maintain standards of quality – Review content and provide resolution based on prescribed guidelines – Recognize trends and patterns and raise issues timely

Job Responsibilities

– Provide insights to help improve the support to the users – Maintain a thorough understanding of processes and policies – Provide excellent customer service to our customers

Salary

Up to ₹5 LPA

Selection Process

- Online Application - Resume Screening - Online Assessment - Phone Screening - Technical Interview - Offer - Background Check - Onboarding

Location

Hyderabad, India

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How To Apply