HCL Job Opportunity 2024

About HCL

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Post Name

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Experience

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Qualification

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Skills

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Responsibilities

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Responsibilities

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Salary

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Selection Process

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Location

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How To Apply

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HCL Job Opportunity 2024

About HCL

HCL is an Indian multinational IT services company as well as a consulting company with headquarter in Noida.

Post Name

Analyst

Experience

Fresher (0 to 3+ years)

Qualification

-Graduation with Diploma -CS, IT or any related course

Skills

– Strong analytical and problem-solving skills – Excellent communication and interpersonal skills – A passion for technology and innovation

Responsibilities

– To maintain high login Efficiency (Availability) for customers. – To provide level 1 remote desktop support to resolve tickets orprovide hardware or software or network problem diagnosis or resolution via telephoneoremailorchat within agreed SLA of ticket volume and time.

Responsibilities

– To update worklogs and follow shiftor escalation process to escalate complex problem to appropriate support specialistsorroute problems to 2nd and 3rd level IT support staff as the case be. – Work on value adding activities such Knowledge base update and self development.

Salary

Up to ₹5 LPA

Selection Process

- Online Application - Resume Screening - Online Assessment - Phone Screening - Technical Interview - Offer - Background Check - Onboarding

Location

Noida, India

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How To Apply