Oracle Job Opportunity 2024

About Oracle

Oracle Corporation is a global technology firm based in the United States.

Post Name

Cloud Support Engineer

Experience

Fresher(0+4) Years

Qualification

-Graduation with Diploma -CS, IT or any related course

Skills

– Proficiency in cloud technologies, particularly Oracle Cloud Infrastructure (OCI) – Strong knowledge of operating systems (Linux, Windows) and networking fundamentals – Experience with virtualization and containerization technologies (e.g., Docker, Kubernetes)

Skills

– Familiarity with scripting and automation (e.g., Python, PowerShell, Shell scripting) – Ability to troubleshoot complex technical issues and provide timely resolutions – Excellent communication skills for interacting with customers and internal teams

Job Responsibilities

Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.

Job Responsibilities

Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes

Job Responsibilities

Foster positive relationships with customers by delivering exceptional customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.

Salary

Up to ₹10 LPA

Selection Process

- Online Application - Resume Screening - Online Assessment - Phone Screening - Technical Interview - Offer - Background Check - Onboarding

Location

Bangalore, India

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How To Apply

The purpose of this role is to analyse, identify, rectify &recommend specific improvement measures that help in the securityposture of the organization by protecting the sensitive information

1. Tap On Apply Here 2. Log in or register. 3. Fill out and submit the form. 4. Verify details.