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Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. Known for innovation, robust technological solutions, and customer-centric services, Wipro is a top choice for professionals looking to work with industry leaders and make impactful contributions. As an analyst at Wipro, you’ll work with a team that addresses complex business problems and delivers customized, strategic insights to drive success.
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Wipro Hiring for Analyst
Job ID: 3113622
Role: Frontend React
Job Location: Mumbai, India
Experience: 0-5 Years
Job Responsibilities:
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
Skills Required:
- Proficiency in data analysis tools such as Excel, SQL, Power BI, or Tableau.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.
- For experienced roles, specific experience with analytical tools, reporting software, or business intelligence will be a plus.
How to Apply:
Interested candidates can apply through Wipro official career portal. The application process is simple and involves submitting your resume and a cover letter that highlights your qualifications and motivation for joining Wipro.